pk60 Privacy Policy

1. Introduction

pk60 ("the Platform", "we", "us", "our") is committed to protecting the privacy and personal data of every individual who interacts with our platform — whether you are browsing as a guest, registering as a new Player, or an existing member accessing your account from Karachi, Lahore, Islamabad, Faisalabad, or anywhere across Pakistan.

This Privacy Policy sets out a transparent, comprehensive account of how pk60 processes your personal data. It has been drafted in plain English so that every pk60 user — regardless of their familiarity with data protection law — can clearly understand their rights and our obligations. The policy covers data collected via the pk60 website, any mobile-optimised version of the site, and through direct communications with our customer support team.

pk60 acts as the data controller in respect of the personal data you provide to us or that we collect about you during your use of the platform. As data controller, pk60 determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out lawfully and transparently.

2. Personal Data We Collect

pk60 collects personal data through several channels — directly from you during registration and account use, automatically through your interactions with the platform, and occasionally from third-party verification providers. The specific categories of data we collect are described below.

2.1 Data You Provide Directly

• Identity Data: Full legal name, date of birth, CNIC (Computerised National Identity Card) number or passport number, and nationality — collected during registration and KYC verification.
• Contact Data: Email address, Pakistani mobile number, and residential address (including city, district, and postal code).
• Financial Data: Payment method details including JazzCash account numbers, EasyPaisa wallet identifiers, HBL, UBL, or Meezan Bank account details, and transaction history expressed in PKR.
• Account Credentials: Username and encrypted password hash. pk60 never stores your password in plain text.
• Support Communications: Any messages, chat transcripts, or emails you send to the pk60 support team, including their content and timestamps.
• Verification Documents: Scanned or photographed copies of government-issued identity documents and proof-of-address documents submitted as part of KYC compliance.

2.2 Data Collected Automatically

• Device & Technical Data: IP address, browser type and version, operating system, screen resolution, device identifiers, and time zone settings.
• Usage Data: Pages visited, game sessions played, betting activity (markets selected, stakes placed, outcomes), session duration, and click-path data.
• Transaction Logs: Timestamps, amounts, payment method references, and processing status for all deposits and withdrawals made through the pk60 platform.
• Cookies and Similar Technologies: First-party cookie data and local storage values used to maintain session state, remember preferences, and analyse usage patterns (see Section 5).

2.3 Data from Third Parties

• Identity Verification Providers: Where pk60 uses a third-party KYC or age verification service, that provider may return confirmation data indicating whether your submitted identity documents are valid.
• Payment Processors: JazzCash, EasyPaisa, and our banking partners return transaction confirmation data — including reference numbers and settlement status — to pk60 following payment processing.
• Fraud Prevention Services: Third-party fraud detection platforms may provide pk60 with risk scores or flags associated with specific device fingerprints or behavioural patterns.

3. How We Use Your Personal Data

pk60 uses the personal data we collect for specific, defined purposes. We do not process your data in ways that are incompatible with the purpose for which it was originally collected. The table below summarises our primary processing activities.

Purpose	Data Used	Legal Basis
Account registration and management	Identity, contact, credentials	Contract performance
Processing deposits and withdrawals in PKR	Financial data, transaction logs	Contract performance
Age and identity verification (KYC)	Identity data, verification documents	Legal obligation
Fraud detection and prevention	Device data, usage data, financial data	Legitimate interests
Customer support communications	Contact data, support communications	Contract performance
Responsible gaming monitoring	Usage data, transaction logs, betting activity	Legal obligation / legitimate interests
Platform analytics and improvement	Usage data, device data, cookies	Legitimate interests
Marketing communications (with consent)	Contact data, usage data	Consent
Regulatory reporting and compliance	Identity, financial, transaction data	Legal obligation

4. Legal Basis for Processing

pk60 processes your personal data only where we have a valid legal basis to do so. The four legal bases we rely upon are as follows:

• Contract Performance: Processing that is necessary to provide you with the pk60 service you have signed up for — including account creation, payment processing, and customer support.
• Legal Obligation: Processing required to comply with applicable laws and our international gaming license conditions — including KYC identity verification, age verification, anti-money laundering checks, and responsible gaming obligations.
• Legitimate Interests: Processing carried out to pursue pk60's legitimate business interests, provided those interests are not overridden by your privacy rights — including fraud prevention, platform security, and analytical improvements to the gaming experience.
• Consent: Processing based on your freely given, specific, informed, and unambiguous consent — primarily for direct marketing communications. You may withdraw your consent at any time by contacting pk60 support or updating your communication preferences in your account settings.

5. Cookies & Tracking Technologies

pk60 uses cookies and similar client-side storage technologies to operate the platform correctly, remember your preferences, and analyse how the site is used. Cookies are small text files placed on your device by the pk60 website. They do not contain executable code and cannot access files stored on your device beyond what the browser makes available through the standard cookie interface.

5.1 Types of Cookies We Use

• Strictly Necessary Cookies: Essential to the operation of the platform. These include session authentication tokens, CSRF protection values, and language preference identifiers. These cookies cannot be disabled without breaking core platform functionality.
• Functional Cookies: Used to remember choices you make — such as your preferred deposit method, notification settings, and responsible gaming tool configurations — so you do not have to re-enter them on each visit.
• Analytics Cookies: First-party analytics cookies that help pk60 understand how Players navigate the site, which games are most popular, and where usability issues may exist. This data is aggregated and not used to identify individual users.
• Security Cookies: Used by pk60's fraud detection systems to identify unusual login patterns, multiple-account registration attempts, and other security anomalies by maintaining a consistent device fingerprint across sessions.

You may adjust your cookie preferences through your browser settings. Note that disabling strictly necessary cookies will prevent you from logging into your pk60 account. pk60 does not use third-party advertising cookies or retargeting pixels.

6. Data Sharing & Disclosure

pk60 does not sell or rent your personal data. We share your data only in the limited circumstances described below, and only to the minimum extent necessary for the stated purpose.

6.1 Service Providers

pk60 engages trusted third-party service providers who process data on our behalf under binding data processing agreements. These providers include payment processors (JazzCash, EasyPaisa, HBL, UBL, Meezan Bank), identity verification providers, cloud hosting infrastructure providers, customer support platform operators, and fraud detection services. All such providers are contractually required to process your data only on pk60's instructions and to maintain appropriate security standards.

6.2 Regulatory and Legal Authorities

pk60 may disclose your personal data to regulatory bodies, licensing authorities, law enforcement agencies, or courts where we are legally required to do so — for example, in connection with anti-money laundering investigations, court orders, or regulatory compliance reporting under our international gaming license obligations.

6.3 Business Transfers

In the event that pk60 undergoes a merger, acquisition, restructuring, or sale of all or part of its business, your personal data may be transferred to the acquiring or successor entity as part of that transaction. We will notify affected users of any such transfer through a prominent notice on the platform prior to the transfer taking effect, and your rights under this Privacy Policy will be maintained.

7. Data Retention

pk60 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

As a general rule, pk60 applies the following retention periods:

• Active account data (identity, contact, financial): Retained for the duration of your account's active status plus a minimum of five years following account closure, in line with our anti-money laundering compliance obligations under our international gaming license.
• Transaction records (deposits, withdrawals, betting history): Retained for a minimum of five years from the date of each transaction.
• KYC verification documents: Retained for a minimum of five years following account closure or the completion of the verification process, whichever is later.
• Customer support communications: Retained for three years from the date of the communication.
• Marketing consent records: Retained for three years from the date consent was given or last refreshed, or until consent is withdrawn — whichever occurs first.
• Analytics and usage data: Retained in aggregated, anonymised form indefinitely; individual-level usage logs are retained for no more than 13 months.

Upon expiry of the applicable retention period, pk60 will securely delete or anonymise your personal data. Where immediate deletion is not technically feasible — for example, where data is held in encrypted backup archives — the data will be isolated from active processing and deleted at the earliest practicable opportunity.

8. Data Security

pk60 takes the security of your personal data seriously and has implemented a comprehensive set of technical and organisational measures designed to protect your data against unauthorised access, accidental loss, destruction, or disclosure.

• Encryption in Transit: All data transmitted between your browser and the pk60 platform is encrypted using TLS 1.2 or higher. The pk60 website is accessible exclusively over HTTPS.
• Encryption at Rest: Sensitive personal data — including identity documents and financial account details — is encrypted at rest using AES-256 encryption in pk60's database infrastructure.
• Password Security: User passwords are never stored in plain text. pk60 uses industry-standard password hashing algorithms with appropriate salting to protect account credentials.
• Access Controls: Access to personal data within pk60's internal systems is restricted on a strict need-to-know basis. Staff with access to Player data are subject to confidentiality obligations and regular data protection training.
• Penetration Testing: pk60's platform infrastructure undergoes periodic independent security assessments to identify and remediate vulnerabilities.
• Incident Response: pk60 maintains a documented data breach response procedure. In the event of a breach that is likely to result in a risk to your rights and freedoms, pk60 will notify you without undue delay.

9. Your Privacy Rights

As a user of the pk60 platform, you hold a number of rights in relation to your personal data. pk60 is committed to honouring these rights in a timely and transparent manner. To exercise any of the rights described below, please contact the pk60 support team via live chat or by emailing [email protected].

9.1 Right of Access

You have the right to request a copy of the personal data that pk60 holds about you, along with information about how that data is processed. pk60 will respond to verified access requests within 30 days of receipt. The first copy is provided free of charge; reasonable fees may apply for subsequent requests within a 12-month period.

9.2 Right to Rectification

If any personal data pk60 holds about you is inaccurate or incomplete, you have the right to request that it be corrected. You may update most account information directly through your pk60 account settings. For data that cannot be self-corrected — such as KYC identity records — please contact support with appropriate documentary evidence.

9.3 Right to Erasure

In certain circumstances, you have the right to request that pk60 delete your personal data. This right is subject to exceptions — notably, pk60 is not able to erase data that it is required to retain for legal or regulatory compliance purposes (such as transaction records and KYC data, which must be retained for a minimum of five years under our licensing obligations). Where erasure is not possible, pk60 will explain the applicable exception clearly.

9.4 Right to Restrict Processing

You may request that pk60 restrict the processing of your personal data in specific circumstances — for example, while the accuracy of your data is being contested, or while an objection to legitimate-interest processing is being assessed.

9.5 Right to Data Portability

Where processing is based on your consent or on the performance of a contract, and is carried out by automated means, you have the right to receive a copy of the personal data you provided to pk60 in a structured, commonly used, machine-readable format.

9.6 Right to Object

You have the right to object to pk60's processing of your personal data where that processing is based on legitimate interests. You also have the right to withdraw consent for marketing communications at any time without affecting the lawfulness of processing carried out prior to withdrawal.

10. Children & Minors

pk60 uses a combination of self-declaration at registration and document-based KYC verification to enforce its minimum age requirement. If you are a parent or guardian and believe that a minor in your care has registered an account on pk60, please contact our support team immediately via live chat. We take all such reports seriously and will act on them promptly.

pk60 recommends that adults sharing devices with minors make use of parental control and internet filtering software to prevent underage access to gambling websites. While pk60 takes every reasonable precaution, parental oversight remains a critical layer of protection.

11. Third-Party Services

The pk60 platform integrates with a limited number of third-party services necessary to deliver its core functionality. These include payment processing partners (JazzCash, EasyPaisa, HBL, UBL, Meezan Bank), game content providers who supply the casino and slot game libraries, and identity verification platforms. Each of these providers operates under their own privacy policy and data processing terms.

pk60 performs due diligence on all third-party service providers before integration and requires that they maintain data protection standards consistent with the principles set out in this Privacy Policy. However, once data is transmitted to a third-party payment provider for the purpose of processing a transaction, that provider's privacy policy governs the handling of that data within their own systems.

pk60 does not embed third-party social media widgets, advertising trackers, or retargeting pixels on its platform. The pk60 website does not link to external third-party websites except where necessary for payment processing, and pk60 accepts no responsibility for the privacy practices of any external sites.

12. International Data Transfers

pk60 operates under an international gaming license and may process or store personal data on infrastructure located outside of Pakistan. Where personal data is transferred internationally, pk60 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to or exceeding the protections described in this Privacy Policy.

Such safeguards may include standard contractual clauses approved by recognised data protection authorities, binding corporate rules where applicable, or transfers to jurisdictions that have been assessed as providing an adequate level of data protection by the relevant oversight body.

For specific information about the safeguards applicable to any particular international transfer of your personal data, please contact our support team at [email protected].

13. Updates to This Privacy Policy

pk60 reviews and updates this Privacy Policy periodically to reflect changes in our data processing practices, updates to applicable law, or improvements to our platform services. When material changes are made to this policy, pk60 will notify registered Players by email to their registered address and/or by a prominent notice displayed on the platform upon their next login.

The date at the top of this Privacy Policy indicates when it was last reviewed. Your continued use of the pk60 platform following the effective date of any update constitutes your acceptance of the revised Privacy Policy. If you do not agree with the updated terms, you may request account closure in accordance with the pk60 Terms and Conditions.

The current version of this Privacy Policy is always available at pk60.bet/privacy-policy. We encourage you to review this page periodically so that you remain informed about how your personal data is being handled.

14. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or to the way pk60 processes your personal data, please get in touch through any of the following channels:

• Live Chat: Available 24/7 directly from the pk60 website. Our support team responds to privacy-related queries within an average of 3–5 minutes.
• Email: [email protected] — please include "Privacy Request" in the subject line along with your registered username so we can locate and verify your account promptly.

pk60 will acknowledge all formal privacy requests within 48 hours and will endeavour to provide a substantive response within 30 days. For complex requests — such as full data access requests requiring compilation across multiple systems — we may extend this period by a further 30 days, in which case we will notify you of the extension and the reason for it.